The new fixyourstreet.ie website, which allows the public to directly report problems like potholes, graffiti, and broken streetlights to their local authority, needs to be rolled out in Galway as soon as possible.
This is the view of Labour councillor Niall McNelis, who says that if it was available in Galway “it would show how quickly Galway City Council do get work done”.
An initiative of the Government, fixyourstreet.ie went live in a trial beta version on Monday and is currently only available in the South Dublin County area. It is planned to run for three months, after which it is planned to be rolled out across the State.
The site allows residents to report any issues on their street online or via Twitter and promises a response to all complaints within two days. It will handle ‘non-emergency issues’ including potholes, blocked street drains, broken streetlights, and illegal dumping.
“The majority of the time the public presume someone else has reported a problem in their area,” said Cllr McNelis. “This new site gives residents the opportunity to log their complaint. The complaint is then prioritised and can be rechecked until work has been carried out.”
