Winters Property, driving client value through continuous improvement

Winters Property, a full service property company based in Galway, was voted Domestic Collections Team of the Year at the 2019 Credit Team of the Year Awards. This follows the company's recent successes at the Irish Facility Management Awards, where it has won 11 categories in five years, including the Property Management Company of the Year in 2016, 2017, and 2018.

As Ireland’s largest operator of purpose-built student accommodation and one of the biggest estate property management and residential lettings firms in the country, WPM’s team of 50 staff are experts in their fields. Winters Property also offers a full range of property consultancy services to both residential and commercial clients; this includes development appraisals, sales and valuations, as well as operational and rental yield budgeting.

Georgina Browne, finance director, commented: “Winters Property has established itself as the premier provider of property services in the west of Ireland, offering a one-stop shop for all property needs. The key to delivering WPM client value has always been a best-in-class approach to systems and procedures and continually improving our service delivery. Winters has invested in bespoke software and training of our most important asset, our people.

“Our victorious credit control team of Ann Reidy and Thomas Cafferty are a perfect example of delivering client value; they are dedicated to maintaining cashflows in the 90-plus owner management companies we represent. This in turn helps to maintain the high standard of service delivery across all sites. We are delighted that their innovative approach to this challenging task has been recognised in receiving this award.

“This is a fantastic achievement and well-deserved recognition for our credit control function," she added. "Their hard work, along with that of the wider property management department, ensures retention of contracts and delivery of excellent service to our clients.”

Looking to the future, Enda McGuane, MD, noted: “We are in the midst of a huge change in how people live and work. The National Development Plan forecasts major growth in the population of our cities over the next 20 years. To meet this growth we will require new approaches in the delivery and operation of both residential and commercial property, from lean construction techniques to more sustainable buildings; technology and data have a huge role to play.

“WPM, with its history of excellence and experience in operating and renting properties, is well positioned to support this change. We are able to deliver detailed and accurate operating budgets as well as rent forecasting at the development/purchase stage. From a sustainability perspective we have worked with third-level bodies on EU funded energy projects with a view to reducing both costs and carbon emissions.

“Our experience allows us to support a whole lifecycle costing approach to the development of property, supporting new concepts such as buy-to-rent as well as retirement living. The expertise within our finance team also supports big and small pension funds which are looking to purchase assets with sustainable yields and opportunities for capital value growth, particularly in the alternative residential sector.”

For more information on the company, visit www.winterspm.com

 

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