The expected influx of visitors for Garth Brooks’ concerts in Pearse Stadium next summer is already overwhelming city hotels.
The Clybaun Hotel in Knockanacarra issued a statement yesterday that it has accidentally overbooked its 92 rooms for the weekend of May 29 and May 30 next year when the ‘Friends in Low Places’ country crooner will play Salthill.
It said it unreservedly apologised to every customer affected.
“This was an isolated technical breakdown that is currently under formal investigation with our third-party software providers,” said a spokeswoman.
In a statement, the four star hotel said an “automated synchronisation failure” between its internal booking system and “third-party global distribution channel managers” meant the hotel accepted way more bookings than it could physically handle.
In a social media post, hotel management said they were contacting all affected customers just as tickets go on general release today for Garth’s 2027 gigs in Galway, Kilkenny, Belfast and Cork.
“Valid reservations are being honoured strictly on a chronological, timestamped basis. Customers whose bookings cannot be accommodated have the option of cancelling or joining an automated waitlist should rooms become available.
The Clybaun Hotel is owned by Lorraine Crimmins of Crimmins Hotels & Leisure which also owns Hotel Killarney in County Kerry.
Brooks sold out multiple shows at Croke Park in 2022, playing to 400,000 fans after previously cancelling concerts at the venue in 2014.
Dublin hotels faced severe shortages, with room prices skyrocketing by 150 per cent, when the city’s overflow hotel capacity near Dublin Airport was unavailable due to an influx of refugees from Ukraine.
