Mayo County Council this week issued an apology to the large number of people in the county who received a reminder to pay the household charge, despite having already paid the charge. A statement issued by Mayo County Council said, “Mayo County Council on its own behalf and on behalf of the bureau (Household Charge Bureau ) wish to take this opportunity of apologising to these householders for any inconvenience caused.”
The statement said that the council had written out to 28,641 households in the county to remind them to pay the charge and that the “letters were sent to householders included on a list supplied to the council by the Household Charge Bureau. The bureau created this list by matching records of those who had paid the charge with records provided to the bureau by the Property Registration Authority. These letters advise householders of the necessity to pay the charge as soon as possible. Householders who receive these letters are also advised to contact the bureau if they have already paid the charge. This is necessary to allow for any errors in the bureau’s records to be corrected and will help to ensure that they receive no further reminders”.
The statement added: “Mayo County Council advises any householder who has received one of these letters and has already paid the charge to contact the bureau at their earliest convenience so that the records can be corrected.”
