A Charlestown based freight and transport service provider, East West Express, has won a prestigious industry award at the third annual TPN Awards. The awards are designed to reward excellence and to raise the standards and public perception of the freight and logistics industry in Ireland. TPN (The Pallet Network ) members from around the country voted in the awards, judging their peers on their performance in categories such as on-time delivery, customer service and contribution to the national network.
East West Express was awarded the TPN Customer Service Award 2010, for demonstrating outstanding service excellence for their customers and the network throughout the year. Established 25 years ago, East West Express operates from a 10,000 square foot warehouse in Charlestown. The company employs 20 full-time staff and has built a sound reputation in the haulage business in the west of Ireland, using a fleet of over 10 vehicles, ranging from vans to 40 tonne trucks. Via the TPN network, the company provides domestic overnight delivery to the 32 counties and 48-hour delivery to the UK. Comprising a network of 23 regional carriers, known as The Pallet Network members, TPN is the largest pallet network in Ireland with unrivalled coverage and reach.
Speaking at the awards ceremony, James Marren, managing director, East West Express, said: “As the Mayo member of TPN, it is significant for us to be recognised for a second year at these awards, on this occasion for providing the best service to our customers. It underlines our ongoing investment in growing and developing our business reputation and highlights the level of professionalism we endeavour to provide all of our customers.”
