Westport town councillor Keith Martin has received support from the Communications Regulator (ComReg ) against Eircom in relation to what he described as the company’s “latest plans to hit those struggling to pay their bills’.
“The news that Eircom is to insist that their cash-strapped customers must pay a minimum of €20 towards their bill at a time is yet another blow to those on lower incomes,” the Labour councillor said.
“It is unrealistic and unfair of Eircom to set such terms especially during this recession. It is time the regulator flexed its muscles and clamped down on this kind of unreasonable, anti-social behaviour by a major company.”
In response to the complaint, Comreg issued the following statement to Cllr Martin: “ComReg is concerned that the change will affect consumers who have found, up until now, this method of payment the best way of paying their Eircom bill. In particular, ComReg believes that Eircom’s decision may have a very negative impact on the most vulnerable of consumers. ComReg has called on Eircom to reverse this decision in light of the serious and well-grounded concerns voiced by many stakeholders.”
