Fáilte Ireland has launched a new, first of its kind industry wide Employer Excellence initiative that will provide tourism businesses with a competitive edge as they recruit and retain staff in a highly competitive employment market.
The initiative will help to drive improvements in employment practices across the industry and provide businesses with tailored action plans and a trusted symbol that denotes a rewarding and appealing workplace.
Welcoming the initiative, Minister for Tourism Catherine Martin has described the programme as: "A step change in acknowledging businesses who make tourism a rewarding place to work and sets a new industry standard for the sector."
Minister Martin added: "My department and Fáilte Ireland have been collaborating with industry and other Government departments to ensure that there is a coordinated approach to addressing the labour and skills shortages.
"Employer Excellence has been devised by Fáilte Ireland to help tourism businesses demonstrate their commitment to creating rewarding and appealing workplaces. This initiative is a central element of the National Tourism Development Authority’s strategy to support the industry to rebuild the staff and skills lost during the pandemic."
According to Fáilte Ireland research, tourism businesses are making positive changes to their work practices. The latest research shows that over 70 per cent of the businesses surveyed who are recruiting are offering increased pay, while 69 per cent are offering more stable work patterns. Fáilte Ireland’s Employer Excellence initiative will build on this positive momentum.
Participating businesses will obtain the Employer Excellence mark on completion of the programme. The mark will become a recognised trusted symbol for tourism businesses denoting a quality workplace for employees. Managers of participating businesses will have the opportunity to undertake a new Best in Class people management programme, which has been developed by Fáilte Ireland as part of this initiative. Areas covered include best practice recruitment and induction, probation and performance management and building high performing teams.
Tourism businesses can sign up to join the initiative at www.failteireland.ie/tourism-careers/employerexcellence aspx. Businesses with fewer than 20 employees can take part in the Employer Excellence programme from early 2023, with a bespoke process being developed.
