The 2018 Supermac’s Emerging Talent Programme was launched this week by Supermac’s managing director, Pat McDonagh.
The group consists of assistant managers drawn from the 107 Supermac’s stores throughout the country. The eight-week programme has been running since 2012 and more than 200 managers to date have been awarded Level 5 internationally recognised accredited certificates.
This management development programme was designed as part of Supermac’s continuous improvement and development programmes, to support training for the quick service food industry in meeting the current and future needs of the company. This year Supermac’s welcomed 75 new managers.
At the launch, Pat McDonagh spoke of the competitive challenges in the modern quick service food sector. He spoke about his own background in the sector and the role of training in helping to meet those challenges.
Mr McDonagh also spoke about the importance of up-skilling staff in the modern world of work, and its particular importance in fast food service sector.
Mr McDonagh said: “As part of our expansion over the years we have generated positions in food and customer service, retail, administration and management. We promote active learning in Supermac’s and there is an ongoing investment in employees’ professional development and growth. To date, over 200 new promoted managers were awarded QQI Level 5 certificates in management, which they achieved through work-based-training in their own outlets.
“Working at Supermac’s is more than just a job. There are fantastic opportunities to grow and develop a career with Ireland’s largest and fastest-growing indigenous quick service family restaurant group, and we are committed to investing in our people to grow our business.”
Modules in the programme include: Management role; teamwork; communication; sales; implementing change.